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Draft Letter to my GP

You know I think you're awesome, and you've been my doctor since I was a teenager, but I have to say I'm pretty unimpressed with your clinic policy.

The policy that prevents patients from making appointments with any other doctor in that clinic without written permission from their own GP, is not very patient-centred. Really, since I'm a current patient of the clinic and you're away on holidays, I don't think I should have to come to the walk-in clinic and wait 2+ hours to be seen. Doctors are not the only people who value their time. I think I should be able to make an appointment with someone else who's available.

As awesome as you've been, this is time #3 that I have needed help, and have felt like your clinic let me down.

It might be time for us to say our goodbyes and for me to find a new GP and physician for my family - not at your clinic.

Thanks for the last 20 years.

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Comments

( 6 comments — Leave a comment )
bertine
Aug. 30th, 2013 11:09 am (UTC)
That is crazy! I love my GP but I also like that I can see someone else if I have to. Last time I did I had a bladder infection and she was on vacation. Not something that needs someone that has known me for 10 years.
sharya
Aug. 31st, 2013 11:28 pm (UTC)
Exactly!
phaedie
Aug. 30th, 2013 02:26 pm (UTC)

My clinic has the same policy. Though in all fairness when I made an appointment with her the last time I waited two plus hours. When I tried to walkin when she was away they told me what time to come back and I was on within fifteen minutes.
Its so hard finding a good doctor these days...

sharya
Aug. 31st, 2013 11:29 pm (UTC)
There have been times when waiting in the walk-in is faster than waiting for the appointment to happen, but that clinic has been traditionally very prompt with its appointment times. Definitely hard to find a good one :/
murun
Aug. 30th, 2013 07:48 pm (UTC)
You gotta do what you gotta do. It's a shame, but maybe this will help them realise and change policy so others don't have to go through the same.
sharya
Aug. 31st, 2013 11:31 pm (UTC)
Actually, I'm pretty confident they will not be changing the policy. I brought this up a few years ago - there was a total clusterfuck that happened when I was pregnant and sick and my GP was on holidays, and then my ob-gyn went on holidays too, and there was that flu pandemic going on. Total disaster - but yeah. I was immunocompromised back then, and that didn't matter to the clinic.

I think that when my doc retires, I will need to try to find a new doc.
( 6 comments — Leave a comment )

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